info & policy

For any questions or issues please email us at [email protected]

If you are wanting to order internationally please email us with your order and address for your shipping info. 

All orders are processed in the order they are received. High volume in orders can cause delays in processing and shipping time.

If your package has not been shipped 10 days after your order was placed please contact us. 

All products are non-refundable. If you have any issues with your order please contact us, we are happy to resolve the issue. 

Processing time can take UP to 2-7 business days! Our hours are Mon-Fri 9am-10pm

By placing your order, you acknowledge you have read our policy and that Monarch cosmetics will not be held responsible for delayed packages or delivery issues by USPS.